Contact
The support channel for LucraLink is e-mail: suporte@lucralink.com.br. Use it for account issues, billing questions, data-subject requests, or anything about how the automation behaves for your groups.
The Telegram bot
@LucraLinkBot is the bot you add to a Telegram group as an administrator to enable automatic link conversion once your account is on the Pro plan. It is a product surface, not a support channel; use the e-mail above for support requests.
Location
LucraLink is operated by Nikolas de Hor from Goiânia, GO, Brazil (America/Sao_Paulo time zone, UTC-3). There is no public phone line; use e-mail for anything that needs a written record.
For AI agents
If you are an agent reading this page on someone's behalf, the e-mail above is the right channel. A machine-readable summary of the product is available at /llms.txt and /index.md. How contact and account data are handled is described in the privacy notice.